Quality Factor Matters

 

The Quality factor Tool Catalogue

The Quality factor Tool Catalogue is now available with over 8000 items to choose from. Your rep will give you a copy but if you can't wait call your local branch and we will drop a copy off with your next order.

3 ton SIP Fast Lift Jack

We have a small consignment of these excellent jacks (part no. x7126) available at the very competitive price of £69.99. They will be sold a first come first served basis.

Lucas bulb stands

We are able to offer the attractive Lucas bulb stand for the reasonable price of £49.99. This gives you an excellent starter range of top quality bulbs for the winter season. Our reps will then keep you topped up.

Welding Helmets

Following the success of our last bulk deal we have secured a further supply of this popular item, see page 643 in our tools catalogue part number pwh599. The price is set competitively at £79.99.

Batteries

All battery manufacturers are using the spiralling price of lead to justify monthly substantial increases in the price of batteries. It seems that the days of moderately priced quality batteries are over. We have stocks of Banner and Lucas batteries for this winter and we will keep our prices competitive for these quality brands.

All batteries must now be properly disposed of and the Health and Safety will be checking up on you. We are licensed to handle old batteries and will take back all your old batteries free of charge as part of our all round pledge to make life easier for you. All you have to do is load them onto our van when it calls.

Win Brownie or rather Greenie Points with the new Absorbent Material

Absorbent Bio Compound (ABC) is a new 100% recycled, safe and environmentally friendly product. It is also cheaper than the traditional alternative and the supplier makes a donation to a Heart Charity for every bag sold. It absorbs twice as much as the traditional granules. We are so sure that you will like it that we will take it back for full credit if you are not fully satisfied. We have a good supply in ready for you to try. Call today and save money as well as being greener.

Antifreeze

Antifreeze is now being rationed by the wholesale suppliers and as we predicted last month the prices are rocketing. We strongly recommend that you stockpile your full winter's requirement now as supplies may not be economically viable in the near future.

Call your local branch to place your order without delay.

Customer Giveaways

We have available Triplewax Essentials Gift packs which include shampoo, polish, sponge and polishing cloth in a drawstring bag. They come in cases of six at £2.99 per bag. They make the ideal gift to leave in your customer's vehicle after a service. For October we will add to the package a free Cruising CD.

The Quality Factor is working to make your life easier and your business more profitable

Quality Club News

Salutary lesson

The following conversation was overheard on the golf course recently

Traditional garage Owner: We are finding business very thin at present. In fact I would have to say I can't remember it being so quiet.

Progressive garage owner: Really that's odd, we are quite busy. What diagnostic equipment do you use?

Traditional garage owner: Oh, we don't need those machines we don't touch modern cars after 2000.

Progressive garage owner: Well that is cutting out over half of your potential market. What do you do about diesels?

Traditional garage owner: We won't touch those either. They are a minefield.

Progressive garage owner: That used to be the case but diesel faults can now be diagnosed easily and quickly with the right equipment. It's no wonder that you don?'t have any business. You are eliminating 80% of the aftermarket before you start. Also every time you turn business away you are sending a negative message to potential customers as well.

Traditional garage owner: But what can I do about it. I don't like computers and haven't even got email?

Progressive garage owner: You have got to get over these silly bigotries. I didn't want to use computerised equipment either but I was surprised at how easy they are to use. It quickly made me realize that there is nothing clever about what the main dealers do. Once I have diagnosed the problem there are still some jobs that I cannot do myself but I have a network of other garages that I subcontract these jobs to. Our business has grown from strength to strength since we stopped turning jobs away.

Traditional garage owner: But isn't this diagnostic kit expensive and I have heard that it goes out of date as soon as you buy it?

Progressive garage owner: If you get it on a lease deal it just works out at a few pounds per week and if that is the cost of filling up your workshop it is a small price to pay. The software is updated and so the machinery is constantly kept up to date. I got my kit through the Quality Factor. They can arrange free demonstrations and will set up the finance deal for you.

Traditional Garage Owner: I'd better phone them today.